FedEx offers door-to-door International Priority ® Service. Under I.P service it
is our responsibility to pickup, arrange transport , complete customs procedures
and deliver it to the recipient in time. Every shipment is backed by Money Back
Guarantee in case of Service Commitment failure.
At present FedEx
serves more than 215 countries under I.P Service category.
Our normal pickup time is
between 9:00 a.m. to 8:30 p.m. at Dhaka, Narayangonj, Chittagong, Khulna and
Sylhet.
Every
Non-Dox FedEx shipments are cleared within 1 to 3 days upon arrival if
authorized by our customer to do so. If a shipment weighs no more than 5 K.G or
is not valued more than US$100.00, it will be cleared on the same day of its arrival.
It is our
responsibility to provide the Packing materials for the shipments so that the
shipment reaches it's destination in intact condition. If in any circumstance
any shipment gets damaged en route to it's destination, FedEx will reimburse the
Package's declared value.